Services & Tiers

Open Plan IT delivers managed digital health services across four tiers, calibrated against organisational scale, regulatory complexity, clinical workflow sophistication, and budget envelope. Each tier is designed as a coherent, independently viable service package with a clear upgrade pathway as your organisation's digital health programme matures.

All tiers share a common technical substrate — OpenEMR, Nextcloud, ISO27001:2022 aligned hosting, and HL7 FHIR-ready architecture — ensuring that tier transitions are additive rather than requiring re-platforming.

ESSENTIAL

Single-site GP practices and small voluntary sector providers
From €4,000 PCM · 1 OpenEMR instance · Up to 20 users · Next business day SLA · 12-month minimum

PROFESSIONAL

Multi-site practices, federations, and social inclusion health organisations
From €9,750 PCM · Up to 3 OpenEMR instances · Up to 60 users · 4-hour P1 SLA · 24-month minimum

ENTERPRISE

PCNs, HSE Primary Care Teams, complex multi-site providers
From €21,200 PCM · Up to 8 OpenEMR instances · Up to 200 users · 2-hour 24/7 SLA · 36-month minimum

SOVEREIGN

National bodies, humanitarian organisations, cross-border programmes
By negotiation · Unlimited instances · Embedded delivery team · 1-hour 24/7/365 SLA